Journal of Retailing and Consumer Services

2008 - 2025

Current editor(s): Harry Timmermans

From Elsevier
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Volume 17, issue 6, 2010

Visitors’ strategic anticipation of crowding in scarce recreational resources pp. 449-456

Qi Han, Benedict Dellaert, W. Fred Van Raaij and Harry J.P. Timmermans

The intention to click on sponsored ads—A study of the role of prior knowledge and of consumer profile pp. 457-463

Claire Gauzente

Developing e-service quality scales: A literature review pp. 464-477

Riadh Ladhari

Competitive advertising within store flyers: A win–win strategy? pp. 478-486

Mimouni Chaabane, Aîda, Ouidade Sabri and Parguel, Béatrice

A study of the impact of package changes on orange juice demand pp. 487-491

Jonq-Ying Lee, Zhifeng Gao and Mark G. Brown

Consumer innovativeness: Impact on expectations, perceptions, and choice among retail formats pp. 492-500

Kendra Fowler and Eileen Bridges

Four generations of mall visitors in Israel: A study of mall activities, visiting patterns, and products purchased pp. 501-511

Shaked Gilboa and Iris Vilnai-Yavetz

The effect of weather on consumer spending pp. 512-520

Kyle B. Murray, Fabrizio Di Muro, Adam Finn and Peter Popkowski Leszczyc

Volume 17, issue 5, 2010

Emotional loyalty and share of wallet: A contingency approach pp. 333-339

Hye-Young Kim and Min-Young Lee

Product difficulty incongruity and consumer evaluations of brand extensions pp. 340-348

Yeqing Bao, Shibin Sheng and Innocent Nkwocha

Buyers-to-shoppers ratio of shopping malls: A probit study in Hong Kong pp. 349-354

Chung Yim Yiu and Hing Cheong Ng

A cross-cultural study of the perceived benefits of a retailer loyalty scheme in Asia pp. 355-373

Peter Steyn, Leyland Pitt, Arien Strasheim, Christo Boshoff and Russell Abratt

A cross-category investigation into the effects of nine-ending pricing on brand choice pp. 374-385

Paul-Valentin Ngobo, Legohérel, Patrick and Guéguen, Nicolas

Demand forecast information sharing in the competitive online and traditional retailers pp. 386-394

Ruiliang Yan

Exploring customers’ store loyalty using the means-end chain approach pp. 395-405

Wan-I Lee, Chih-Yuan Chang and Yu-Lun Liu

Effects of ideal image congruence and organizational commitment on employee intention to leave pp. 406-414

Jennifer Yurchisin, Jihye Park and O’Brien, Matthew

Towards a hierarchical theory of shopping motivation pp. 415-429

Tillmann Wagner and Thomas Rudolph

Channel integration and profit sharing in the dynamics of multi-channel firms pp. 430-440

Ruiliang Yan, John Wang and Bin Zhou

“Fact or artifact? Empirical evidence on the robustness of compromise effects in binding and non-binding choice contexts†pp. 441-448

Müller, Holger, Eike Benjamin Kroll and Bodo Vogt

Volume 17, issue 4, 2010

Value co-creation among retailers and consumers: New insights into the furniture market pp. 241-250

Luisa Andreu, Sánchez, Isabel and Cristina Mele

The competitive response of small, independent retailers to organized retail: Study in an emerging economy pp. 251-258

K. Ramakrishnan

Influence of demographics, psychographics, shopping orientation, mall shopping attitude and purchase patterns on mall patronage in India pp. 259-269

Shelja Jose Kuruvilla and Nishank Joshi

Product classifications, consumer characteristics, and patronage preference for online auction pp. 270-277

Pradeep Korgaonkar, Enrique Becerra, O’Leary, Bay and Deborah Goldring

Customer satisfaction's key factors in Spanish grocery stores: Evidence from hypermarkets and supermarkets pp. 278-285

Martínez-Ruiz, María Pilar, Jiménez-Zarco, Ana Isabel and Alicia Izquierdo-Yusta

The effect of distribution channel diversification of foreign luxury fashion brands on consumers’ brand value and loyalty in the Korean market pp. 286-293

Mijeong Kim, Sookhyun Kim and Yuri Lee

Does a companion always enhance the shopping experience? pp. 294-299

Adilson Borges, Jean-Charles Chebat and Barry J. Babin

How retail entrepreneurs perceive the link between surveillance, feeling of security, and competitiveness of the retail store? A structural model approach pp. 300-305

Sami Kajalo and Arto Lindblom

The importance of understanding the exchange context when developing a decision support tool to target prospective customers of business insurance pp. 306-312

Didier Soopramanien and Liu Hong Juan

The role of the Internet on free-riding: An exploratory study of the wallpaper industry pp. 313-320

S. Umit Kucuk and Robert C. Maddux

Longitudinal satisfaction measurement using latent growth curve models and extensions pp. 321-331

Christian Weismayer

Volume 17, issue 3, 2010

Acceptance of recommendations to buy in online retailing pp. 173-180

Daniel Baier and Stüber, Eva

Biometric technology in retailing: Will consumers accept fingerprint authentication? pp. 181-188

Richard Clodfelter

Imputing relevant information from multi-day GPS tracers for retail planning and management using data fusion and context-sensitive learning pp. 189-199

Anastasia Moiseeva and Harry Timmermans

Entertainment in retailing: The influences of advanced technologies pp. 200-204

Eleonora Pantano and Giuseppe Naccarato

The mediating effects of perception and emotion: Digital signage in mall atmospherics pp. 205-215

Charles Dennis, Andrew Newman, Richard Michon, J. Josko Brakus and Len Tiu Wright

New logistics technologies in improving customer value in retailing service pp. 216-223

Sanda Renko and Dejan Ficko

The impact of new technologies on customer satisfaction and business to business customer relationships: Evidence from the soft drinks industry pp. 224-228

Daniella Ryding

Supporting retailers to exploit online settings for internationalization: The different role of trust and compensation pp. 229-240

Katia Premazzi, Sandro Castaldo, Monica Grosso and Charles Hofacker

Volume 17, issue 2, 2010

The role of interactivity in e-tailing: Creating value and increasing satisfaction pp. 89-96

Weon-Sang Yoo, Yunjung Lee and JungKun Park

Making working in retailing interesting: A study of human resource management practices in Danish grocery retail chains pp. 97-108

Lars Esbjerg, Nuka Buck and Klaus G. Grunert

Impacts of store and chain images on the “quality–satisfaction–loyalty process†in petrol retailing pp. 109-118

Helgesen, Øyvind, Ivar Håvold, Jon and Erik Nesset

A segmentation study of pedestrian weekend activity patterns in a central business district pp. 119-129

Dick Saarloos, Chang-Hyeon Joh, Junyi Zhang and Akimasa Fujiwara

Does relationship quality matter in e-services? A comparison of online and offline retailing pp. 130-142

Gianfranco Walsh, Thorsten Hennig-Thurau, Kai Sassenberg and Daniel Bornemann

How storefront displays influence retail store image pp. 143-151

Britta Cornelius, Martin Natter and Corinne Faure

Consumer insights into luxury goods: Why they shop where they do in a jewelry shopping setting pp. 152-160

Thitiporn Sanguanpiyapan and Cynthia Jasper

The happy versus unhappy service worker in the service encounter:Assessing the impact on customer satisfaction pp. 161-169

Söderlund, Magnus and Sara Rosengren

Volume 17, issue 1, 2010

The nature of informal food bazaars: Empirical results for Urban Hanoi, Vietnam pp. 1-9

Masayoshi Maruyama and Le Viet Trung

The influence of quality cues and typicality cues on restaurant purchase intention pp. 10-18

Henk Roest and Aric Rindfleisch

Managing the retail format portfolio: An application of modern portfolio theory pp. 19-28

James R. Brown

Some insights on conceptualizing and measuring service quality pp. 29-42

Martínez, Jose A. and Martínez, Laura

Fashion retailing and the bottom line: The effects of generational cohorts, gender, fashion fanship, attitudes and impulse buying on fashion expenditure pp. 43-52

Robin Pentecost and Lynda Andrews

Research needs for assessing online value creation in complex consumer purchase process behavior pp. 53-60

Robert Grant, Rodney J. Clarke and Elias Kyriazis

Antecedents of supermarket formats’ adoption and usage: A study in the context of non-western customers pp. 61-72

Hayiel Hino

Relationship marketing in A B2C context: The moderating role of personality traits pp. 73-79

Mavis T. Adjei and Melissa N. Clark

Body modifications and young adults: Predictors of intentions to engage in future body modification pp. 80-87

Cynthia Rodriguez Cano and Doreen Sams