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Journal of Retailing and Consumer Services

2008 - 2020

Current editor(s): Harry Timmermans

From Elsevier
Bibliographic data for series maintained by Haili He ().

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Volume 26, issue C, 2015

Entry mode selection and its impact on an incumbent supply chain coordination pp. 1-13 Downloads
Zong-Hong Cao, Yong-Wu Zhou, Ju Zhao and Chang-Wen Li
The influence of relationship marketing orientation on brand equity in banks pp. 14-22 Downloads
Dhanushanthini Yoganathan, Charles Jebarajakirthy and Paramaporn Thaichon
A two-dimensional model of trust–value–loyalty in service relationships pp. 23-31 Downloads
Joe Choon Yean Chai, Naresh K. Malhotra and Frank Alpert
Evaluating servicescape designs using a VR-based laboratory experiment: A case of a Duty-free Shop pp. 32-40 Downloads
Ryeok-Hwan Kwon, Kwang-Jae Kim, Ki-Hun Kim, Yoo-Suk Hong and Bohyun Kim
“What does a woman want?†The moderating effect of age in female consumption pp. 41-46 Downloads
Yelena Tsarenko and Yuliya Strizhakova
Edutainment experiences for children in retail stores, from a child’s perspective pp. 47-56 Downloads
Florence Feenstra, Laurent Muzellec, Brigitte de Faultrier and Jacques Boulay
The role of Security, Design and Content factors on customer trust in mobile commerce pp. 57-69 Downloads
Mehrbakhsh Nilashi, Othman Ibrahim, Vahid Reza Mirabi, Leili Ebrahimi and Mojtaba Zare
A valued agent: How ECAs affect website customers' satisfaction and behaviors pp. 70-82 Downloads
Mohammed Slim Ben Mimoun and Ingrid Poncin
Does the value manufacturers (brands) create translate into enhanced reputation? A multi-sector examination of the value–satisfaction–loyalty–reputation chain pp. 83-96 Downloads
Laurent Tournois
Antecedents of rural and urban consumers' propensity to outshop and product specific outshopping behaviour pp. 97-103 Downloads
Jayesh D. Patel, Nishith Bhatt, Yupal Shukla and Dharmesh Gadhavi
Consumers between supermarket shelves: The influence of inter-personal distance on consumer behavior pp. 104-114 Downloads
Michael Luck and Martin Benkenstein
Consumer acceptance of a revolutionary technology-driven product: The role of adoption in the industrial design development pp. 115-124 Downloads
Jungkun Park, Frances Gunn, YoungHee Lee and Scott Shim
Price competition in retailing: The importance of the price density function pp. 125-132 Downloads
Sylvain P.C. Willart
The role of design in the future of digital channels: Conceptual insights and future research directions pp. 133-140 Downloads
Karla Straker, Cara Wrigley and Michael Rosemann
Competing for attention with in-store promotions pp. 141-146 Downloads
Megan Phillips, Andrew G. Parsons, Helene J. Wilkinson and Paul W. Ballantine
Antecedents of tourism destination reputation: The mediating role of familiarity pp. 147-152 Downloads
Enrique Marinao Artigas, Sonia Vilches-Montero and Coro Chasco Yrigoyen
Analysis on supply chain risks in Indian apparel retail chains and proposal of risk prioritization model using Interpretive structural modeling pp. 153-167 Downloads
V.G. Venkatesh, Snehal Rathi and Sriyans Patwa

Volume 25, issue C, 2015

Price promotion landscape in the US and UK: Depicting retail practice to inform future research agenda pp. 1-11 Downloads
Svetlana Bogomolova, Steven Dunn, Giang Trinh, Jennifer Taylor and Richard J. Volpe
A decision support model for determining the level of product variety with marketing and supply chain considerations pp. 12-21 Downloads
Siddhartha S. Syam and Amit Bhatnagar
The development of a consumer value proposition of private label brands and the application thereof in a South African retail context pp. 22-35 Downloads
Justin Beneke and Stephen Carter
How do you feel when you see a list of prices? the interplay among price dispersion, perceived risk and initial trust in Chinese C2C market pp. 36-46 Downloads
Kewen Wu, Julita Vassileva, Zeinab Noorian and Yuxiang Zhao
Loyalty program rewards and their impact on perceived justice, customer satisfaction, and repatronize intentions pp. 47-57 Downloads
Söderlund, Magnus and Jonas Colliander
Brand value chain in practise; the relationship between mindset and market performance metrics: A study of the Swedish market for FMCG pp. 58-70 Downloads
Johan Anselmsson and Niklas Bondesson
Reward me, charity, or both? The impact of fees and benefits in loyalty programs pp. 71-80 Downloads
C. Clifton Eason, Mark N. Bing and Jack Smothers
Re-examining online customer experience to include purchase frequency and perceived risk pp. 81-95 Downloads
Jillian Martin, Gary Mortimer and Lynda Andrews
An empirical examination of performance in the clothing retailing industry: A case study pp. 96-105 Downloads
Manuel Xavier, José, Victor Ferreira Moutinho and Carrizo Moreira, António
Engaging consumers on new integrated multichannel retail settings: Challenges for retailers pp. 106-114 Downloads
Eleonora Pantano and Milena Viassone
Productivity change of microfinance institutions in Kenya: A bootstrap Malmquist approach pp. 115-121 Downloads
Mahinda Wijesiri and Michele Meoli
Financial literacy and student attitudes to debt: A cross national study examining the influence of gender on personal finance concepts pp. 122-129 Downloads
Steve Agnew and Neil Harrison

Volume 24, issue C, 2015

Social shopping website quality attributes increasing consumer participation, positive eWOM, and co-shopping: The reciprocating role of participation pp. 1-9 Downloads
Kiseol Yang, Xiaoshu Li, HaeJung Kim and Young Hoon Kim
The effect of involvement on visual attention and product choice pp. 10-21 Downloads
Bridget K. Behe, Mikyeung Bae, Patricia T. Huddleston and Lynnell Sage
Effects of loyalty program rewards on store loyalty pp. 22-32 Downloads
Lars Meyer-Waarden
Conceptualizing and measuring consumer perceptions of retailer innovativeness in Taiwan pp. 33-41 Downloads
Chen-Yu Lin
A cross-cultural exploration of situated learning and coping pp. 42-50 Downloads
Mousumi Bose and Lilly Ye
In-store quality (in)congruency as a driver of perceived legitimacy and shopping behavior pp. 51-59 Downloads
Damien Chaney, Renaud Lunardo and Camille Saintives
Brand experience anatomy in retailing: An interpretive structural modeling approach pp. 60-69 Downloads
Imran Khan and Zillur Rahman
Construction and validation of the in-store privacy preference scale pp. 70-78 Downloads
Bridget Satinover Nichols
Consumers' reaction to fair trade motivated price increases pp. 79-84 Downloads
Colin L. Campbell, Daniel Heinrich and Schoenmüller, Verena
Exploring the intention to continue using web-based self-service pp. 85-93 Downloads
Shu-Mei Tseng
Are they always promising? An empirical analysis of moderators influencing consumer preferences for economy and premium private labels pp. 94-99 Downloads
Oliver Schnittka
A higher-order model of consumer brand engagement and its impact on loyalty intentions pp. 100-109 Downloads
Abhishek Dwivedi
The effect of justice in the history of loyalty: A study in failure recovery in the retail context pp. 110-120 Downloads
Evandro Luiz Lopes and Marcos Antonio da Silva
Retail design and the visually impaired: A needs assessment pp. 121-129 Downloads
Hong Yu, Sandra Tullio-Pow and Ammar Akhtar
Swedish food retailers promoting climate smarter food choices—Trapped between visions and reality? pp. 130-139 Downloads
Tjärnemo, Heléne and Södahl, Liv

Volume 23, issue C, 2015

The impact of age in the generation of satisfaction and WOM in mobile shopping pp. 1-8 Downloads
San-Martín, Sonia, Jana Prodanova and Jiménez, Nadia
How in-store educational and entertaining events influence shopper satisfaction pp. 9-20 Downloads
Sean Sands, Harmen Oppewal and Michael Beverland
The role of brand exposure and experience on brand recall—Product durables vis-à -vis FMCG pp. 21-31 Downloads
Chris Baumann, Hamin Hamin and Amy Chong
Host׳s interpersonal influence on guests in a home sales party pp. 32-38 Downloads
Rachel Sammon and Kyoung-Nan Kwon
A study investigating attitudinal perceptions of microcredit services and their relevant drivers in bottom of pyramid market segments pp. 39-48 Downloads
Charles Jebarajakirthy and Antonio Lobo
A non-linear causal network of marketing channel system structure pp. 49-57 Downloads
Florian Dost
Coping with stress: A study of retail banking service workers in Russia pp. 58-69 Downloads
Nicholas J. Ashill, Michel Rod and Tanya Gibbs
Consumer choice of store brands across store formats: A panel data analysis under crisis periods pp. 70-76 Downloads
Joseph Kaswengi and Mbaye Fall Diallo
Customization in bicycle retailing pp. 77-90 Downloads
Hamid Jafari, Anna Nyberg, Tone-Lise Osnes and Annika Schmitz
Female consumers׳ intention to be involved in fair-trade product consumption in the U.S.: The role of previous experience, product features, and perceived benefits pp. 91-98 Downloads
Min-Young Lee, Vanessa Jackson, Kimberly A. Miller-Spillman and Erika Ferrell
U.S. online shopping: Facts, fiction, hopes and dreams pp. 99-106 Downloads
Don E. Schultz and Martin P. Block
Determinants of attitudinal loyalty in Nigerian telecom service sector: Does commitment play a mediating role? pp. 107-117 Downloads
Ernest Emeka Izogo
Store choice: How understanding consumer choice of ‘where’ to shop may assist the small retailer pp. 118-124 Downloads
Steve Goodman and Remaud, Hervé
The effects of special displays on shopping behavior pp. 125-132 Downloads
Shih-Ching Wang and Mark Lang
Page updated 2020-07-15