Single-brand retailers: Building brand loyalty in the off-line environment

Robert Jones and Youn-Kyung Kim

Journal of Retailing and Consumer Services, 2011, vol. 18, issue 4, 333-340

Abstract: This article examines retail branding in the single-brand retail environment. Single-brand retailers sell only private label brands, which are generally the name of the store. The foundation of this research is based on prior calls in the literature to examine private label and retail branding. This article examines the role of self- and social-identification and affiliation with a brand community and the effect of brand community on loyalty. The results indicate that self-identification positively impacts social-identification, which positively impacts brand community, which is found to have a positive impact on brand loyalty.

Keywords: Retailing; Single-brand retailer; Brand identification; Brand community; Loyalty (search for similar items in EconPapers)
Date: 2011
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Citations: View citations in EconPapers (13)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:joreco:v:18:y:2011:i:4:p:333-340

DOI: 10.1016/j.jretconser.2011.02.007

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