Retailer perceptions on hiring prospective employees with disabilities

Cynthia R. Jasper and Paul Waldhart

Journal of Retailing and Consumer Services, 2012, vol. 19, issue 1, 116-123

Abstract: While US retailers have a general sense of openness toward employing people with disabilities, they still harbor a variety of concerns about how to best carry out workplace integration. However, the exact nature and degree of these concerns have not been quantified in recent literature. This study aims to understand retailers in terms of their perceptions and practices regarding hiring employees with disabilities. Using secondary government survey data, retailers with fewer employees are found to be consistently more wary of employing people with disabilities than those with more employees. This study then addresses the implications of these concerns and how they relate to hiring practices.

Keywords: Disabilities; Retailer perspectives; Hiring practices (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:eee:joreco:v:19:y:2012:i:1:p:116-123

DOI: 10.1016/j.jretconser.2011.10.003

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