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The effects of mall personality and fashion orientation on shopping value and mall patronage intension

Osmud Rahman, Ken Kwong-Kay Wong and Hong Yu

Journal of Retailing and Consumer Services, 2016, vol. 28, issue C, 155-164

Abstract: It is imperative for mall operators in China to gain insights into consumer shopping behaviours that will allow them to further develop their mall personalities, in order to better differentiate themselves from the competition. The overarching objective of the present study was two-fold: to increase our understanding about contemporary Chinese shoppers; and to examine the relationships among mall personality, fashion orientation, shopping value and mall patronage intention. This study presents the results of a research survey conducted in Wuhan, China. Partial Least Square Structural Equation Modeling (PLS SEM) was used to analyze the survey responses from 324 shopping mall patrons. The findings indicate that consumers' fashion orientation has a significant influence based on their perception of the shopping mall personality. The path model analysis revealed that consumers' perception of shopping value had the strongest effect on their shopping intentions at the mall.

Keywords: Chinese shoppers; Mall personality; Fashion orientation; Shopping value; Mall patronage intention (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (16)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:joreco:v:28:y:2016:i:c:p:155-164

DOI: 10.1016/j.jretconser.2015.09.008

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