On-shelf availability and logistics rationalization. A participative methodology for supply chain improvement

García-Arca, Jesús, J. Carlos Prado-Prado and González-Portela Garrido, A. Trinidad

Journal of Retailing and Consumer Services, 2020, vol. 52, issue C

Abstract: Ensuring “On-shelf Availability†(OSA) or avoiding “Out of stock†events (OOS) in a store is a key factor for customer satisfaction. Likewise, logistics rationalization throughout the supply chain is a key factor for business profitability.

Keywords: On-shelf availability; Continuous improvement; Action research (search for similar items in EconPapers)
Date: 2020
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Citations: View citations in EconPapers (5)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:joreco:v:52:y:2020:i:c:s0969698918311494

DOI: 10.1016/j.jretconser.2019.101889

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