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Optimal image mix cues and their impacts on consumers’ purchase intention

Nizar Souiden, Nabil Amara and Walid Chaouali

Journal of Retailing and Consumer Services, 2020, vol. 54, issue C

Abstract: This study strives to find the different possible combinations of three relevant image cues (i.e., country-of-origin image, corporate image, and brand image) which optimally predict the purchase intention of a foreign-made product. A sample of 314 Canadian participants was used to assess their image perceptions and purchase intention of a Chinese product. Data were analysed using the fuzzy-set qualitative comparative analysis (fsQCA). The results reveal that there are two configurations. The first one represents consumers whose purchase intention is shaped by the country-of-origin-image, the corporate image, but excluding the brand image. The second configuration combines the country-of-origin image and the brand image, but excludes the corporate image. Because the country-of-origin image continues to play an important role in influencing consumers' behavioural intention, international marketers need to meticulously assess consumers’ perceptions of countries from which the product originates. Also, companies should consider the hybrid approach with respect to their branding strategy. Accordingly, they can consider a branded house strategy in some cases, while considering a house of brands strategy in other cases. This study contributes to the literature by attempting to close the debate on the relationships among the three image cues (i.e., which variable is the precursor of the other), but opens new perspectives for marketing scholars and invites them to delve into the topic by investigating the possible combinations of different marketing information cues (e.g., image cues) that may lead to an optimal outcome for the consumer and the firm.

Keywords: Country-of-origin image; Corporate image; Brand image; Purchase intention; fsQCA (search for similar items in EconPapers)
Date: 2020
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DOI: 10.1016/j.jretconser.2019.102011

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