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Exploring the acceptance of instant shopping – An empirical analysis of the determinants of user intention

Ines Brusch and Nina Rappel

Journal of Retailing and Consumer Services, 2020, vol. 54, issue C

Abstract: This article deals with the novel technology of instant shopping. As this technology has yet to be considered in a scientific context, the article first defines the term instant shopping, distinguishing it from m-commerce and s-commerce. The article then gives an overview on acceptance studies in the context of e-commerce that have been conducted over the last five years. Building on this, the Technology Acceptance Model (TAM) is adapted and operationalized for the current context. One result of the study in this article, conducted among Instagram users on the topic of instant shopping, showed that perceived enjoyment has a particularly strong impact on the intention to use.

Keywords: Instant shopping; TAM; e-commerce (search for similar items in EconPapers)
Date: 2020
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DOI: 10.1016/j.jretconser.2019.101936

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