Relationships among consumer innovativeness, learning, and global product purchases: Store manager perspectives in retailing

Woo Bin Kim, Changju Kim and Karin Kurata

Journal of Retailing and Consumer Services, 2025, vol. 82, issue C

Abstract: Our study aims to provide a new perspective on the relationship between consumer innovativeness (i.e., social, functional, cognitive, and hedonic) and global purchases by considering consumers’ global product learning and store managers’ interactions with consumers. Using structural equation modeling on data from 500 Japanese consumers, our findings reveal that global product learning fully mediates the impact of diverse aspects of consumer innovativeness (excluding the non-significant functional sub-dimension) on consumers’ global product purchase behavior. Additionally, we highlight the critical role of store managers in influencing consumer behavior toward global products by demonstrating that store managers’ interactions with consumers strengthen the effect of consumers’ global product learning on their purchase behavior. Our results offer significant insights into the dynamics of consumer innovativeness and the impact of store managers on global product purchases, thereby filling a gap in the retailing and marketing literature.

Keywords: Global product purchases; Consumer innovativeness; Global product learning; Store managers' interaction; Japan (search for similar items in EconPapers)
Date: 2025
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0969698924003801
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:joreco:v:82:y:2025:i:c:s0969698924003801

DOI: 10.1016/j.jretconser.2024.104084

Access Statistics for this article

Journal of Retailing and Consumer Services is currently edited by Harry Timmermans

More articles in Journal of Retailing and Consumer Services from Elsevier
Bibliographic data for series maintained by Catherine Liu ().