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Technological innovations in monitoring and evaluation: Evidence of performance impacts among Major League Baseball umpires

Brian Mills

Labour Economics, 2017, vol. 46, issue C, 189-199

Abstract: This paper examines the performance-enhancing role of changes in monitoring, evaluation, and training technology in an experience-diverse expert workforce: Major League Baseball umpires. I find improvements in job performance across the league that is consistent with the timing of innovations in monitoring technology and later enhancements in training and feedback. Performance improvements associated with increased training and immediate feedback are more pronounced for younger umpires. Implications for the differential effects of evaluation and feedback across experience levels of firm employees are discussed.

Keywords: Performance monitoring; Performance evaluation; Baseball; Sports officials (search for similar items in EconPapers)
JEL-codes: J42 J59 M50 Z22 (search for similar items in EconPapers)
Date: 2017
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (11)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:labeco:v:46:y:2017:i:c:p:189-199

DOI: 10.1016/j.labeco.2016.10.004

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