 A fuzzy QFD approach to achieve agilityEleonora Bottani International Journal of Production Economics, 2009, vol. 119, issue 2, 380-391 Abstract: In modern business environments, agility is advocated as the fundamental characteristics for competitiveness. Little research, however, exists which provides integrated methodologies suitable to be practically adopted to enhance agility of companies. This paper presents an original approach, which, by linking competitive bases, agile attributes and agile enablers, aims at identifying the most appropriate enablers to be implemented by companies starting from competitive characteristics of the related market. The approach is based on the quality function deployment (QFD) methodology, and, in particular, on the house of quality (HOQ), which has been successfully adopted in the new product development field. The whole scaffold exploits fuzzy logic, to translate linguistics judgements required for relationships and correlations matrixes into numerical values. An illustrative example, grounded on data available in literature, is proposed and discussed to show the application of the tool developed. Keywords: Agility; Supply; chain; management; Quality; function; deployment; House; of; quality; Fuzzy; logic (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:eee:proeco:v:119:y:2009:i:2:p:380-391 Access Statistics for this article International Journal of Production Economics is currently edited by Stefan Minner More articles in International Journal of Production Economics from Elsevier |
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