Market evaluations of dimensions of design quality

Philippos I. Karipidis

International Journal of Production Economics, 2011, vol. 129, issue 2, 292-301

Abstract: After a literature review on the economics of quality, we combine the value creation logic with the hedonic price function to analyze dimensions of design quality in enterprises. Viewing the quality-based organization as a collection of processes generating quality attributes and characteristics that constitute a solution for customers, we estimate market value as a measure of process economic performance based on objectively measured real economic data. The model can help to identify the relationship between design quality and market evaluations and to manage the quality of product and service at supply chain level.

Keywords: Quality; process; Economic; performance; Design; quality; Solutions; for; customer; Supply; chain; Value; approach; Price (search for similar items in EconPapers)
Date: 2011
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Citations: View citations in EconPapers (4)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:proeco:v:129:y:2011:i:2:p:292-301

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