Quality management practices and competitive performance: Empirical evidence from Japanese manufacturing companies

Anh Chi Phan, Ayman Bahjat Abdallah and Yoshiki Matsui

International Journal of Production Economics, 2011, vol. 133, issue 2, 518-529

Abstract: This paper presents the results of an empirical study on the relationship between quality management practices and competitive performance in Japanese manufacturing companies. The data was gathered from two surveys including the common sample of twenty-seven Japanese manufacturing companies in the 1990s and the 2000s. Statistical techniques are used to compare the degree of implementation of the eleven quality management practices and their impact on different dimensions of competitive performance between two periods. Findings of this study highlight the stability and consistency of the Japanese quality management, which can be used as one of the strategic weapons for maintaining competitive advantage of Japanese manufacturing companies.

Keywords: Japanese; quality; management; Competitive; performance; Manufacturing; Empirical; study (search for similar items in EconPapers)
Date: 2011
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Citations: View citations in EconPapers (24)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:proeco:v:133:y:2011:i:2:p:518-529

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