Investigating the linkages between service types and supplier relationships in servitized environments

Nicola Saccani, Filippo Visintin and Mario Rapaccini

International Journal of Production Economics, 2014, vol. 149, issue C, 226-238

Abstract: Manufacturers undergoing servitization resort to an increased number of suppliers to deliver services. Although managing upstream relationships is particularly critical in servitized contexts, theory development on this topic is still at an early stage. This study analyses the linkages between the types of services that servitized manufacturers outsource and the relationships they establish with their suppliers.

Keywords: Servitization; Product service systems; Buyer–supplier relationships; Service outsourcing; Case studies (search for similar items in EconPapers)
Date: 2014
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Citations: View citations in EconPapers (33)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:proeco:v:149:y:2014:i:c:p:226-238

DOI: 10.1016/j.ijpe.2013.10.001

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