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The guidelines of improvement: Relations among organizational culture, TQM and performance

Changiz Valmohammadi and Shervin Roshanzamir

International Journal of Production Economics, 2015, vol. 164, issue C, 167-178

Abstract: This study has four main goals: (1) diagnosing the organizational culture of Tehran׳s pharmaceutical companies; (2) investigating the implementation of different categories of TQM in these companies; (3) comparing two models explaining the relationships among culture, TQM and performance; (4) determining the effect of culture and TQM on performance, according to the preferential structural equation model.

Keywords: Organizational culture; Total quality management (TQM); Organizational performance; Pharmaceutical industry; Structural equation modeling (SEM) (search for similar items in EconPapers)
Date: 2015
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Citations: View citations in EconPapers (16)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:proeco:v:164:y:2015:i:c:p:167-178

DOI: 10.1016/j.ijpe.2014.12.028

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