EconPapers    
Economics at your fingertips  
 

Supplier relationship management and firm performance in developing economies: A moderated mediation analysis of flexibility capability and ownership structure

Kwasi Amoako-Gyampah, Kwabena Gyasi Boakye, Ebenezer Adaku and Samuel Famiyeh

International Journal of Production Economics, 2019, vol. 208, issue C, 160-170

Abstract: Collaborative practices between firms and their suppliers are becoming increasing important in the light of short product life cycles, intense global competition, the need for sustainability, and the ever-increasing demands of customers. Although supplier relationship management (SRM) and its purported benefits have been widely studied in the literature, most of the studies have focused on examining its direct relationship with firm performance. Interestingly, there is scare research on the applicability and effectiveness of such relationships in less developed countries. Thus, we use data collected from firms in Ghana, a less developed country, and apply rigorous, robust, and consistent analytical procedures to examine moderated-mediation relationships between SRM, operational flexibility, ownership structure, and firm performance (FP). We demonstrate that operational flexibility capability mediates the supplier relationship management – firm performance link. Additionally, our moderated mediated analyses show that SRM's influence on firm performance is stronger for locally-owned firms (domestic) than foreign owned firms, indicating that domestic firms stand to gain more from investments in SRM than firms with foreign ownership. This finding is particularly interesting and vital given that locally owned firms might not have the needed resources to invest in SRM practices and thus, the need for these firms to comprehend the benefits and advantages of SRM.

Keywords: Supplier relationship management; Ownership structure; Flexibility capability; Ghana; Moderated mediation (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1) Track citations by RSS feed

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0925527318304729
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:proeco:v:208:y:2019:i:c:p:160-170

DOI: 10.1016/j.ijpe.2018.11.021

Access Statistics for this article

International Journal of Production Economics is currently edited by R. W. Grubbström

More articles in International Journal of Production Economics from Elsevier
Bibliographic data for series maintained by Haili He ().

 
Page updated 2020-12-19
Handle: RePEc:eee:proeco:v:208:y:2019:i:c:p:160-170