EconPapers    
Economics at your fingertips  
 

Coordinating failed goods collecting and repair capacity policies in the maintenance of commoditized capital goods

Henny van Ooijen, J. Will M. Bertrand and Nasuh C. Buyukkaramikli

International Journal of Production Economics, 2019, vol. 208, issue C, 29-42

Abstract: We study a maintenance organization serving industrial customers operating a commoditized capital good. The maintenance organization provides for availability of the capital good. Upon failure, a substitute good rented from a third party is installed. A logistics service provider picks up the failed good and delivers it to the repair shop. On arrival at the repair shop the failed good is repaired, returned, and installed for use. Rent for the substitute ends at installation of the repaired good. Idle repair shop capacity can be used for other revenue generating tasks, depending on the time the capacity is available. We consider three failed good collection modes. First, a failed good is immediately collected, transported, and immediately admitted to the repair shop. Second, the logistics service provider is allowed a certain slack time for the delivery of the failed good to the repair shop. Third, a failed good is only admitted periodically to the shop and collection and transportation ensures that the failed good is available in the repair shop at the start of the first period possible. We ask under what conditions a transportation slack time, either as a constant slack or as a periodic admission to the repair shop, can be beneficial. We present analytical solutions for immediate transportation and transportation with a constant time slack considering costs. We find that (some) transportation time slack can be beneficial for high failure rates and high transportation costs.

Keywords: Servitization; Periodic admission; Repair capacity policy; Collecting policy (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: Track citations by RSS feed

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0925527318304407
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:proeco:v:208:y:2019:i:c:p:29-42

Access Statistics for this article

International Journal of Production Economics is currently edited by R. W. Grubbström

More articles in International Journal of Production Economics from Elsevier
Bibliographic data for series maintained by Dana Niculescu ().

 
Page updated 2019-03-16
Handle: RePEc:eee:proeco:v:208:y:2019:i:c:p:29-42