The effect of supply chain quality management practices and capabilities on operational and innovation performance: Evidence from Chinese manufacturers

Jiangtao Hong, Yi Liao, Yibin Zhang and Zhefu Yu

International Journal of Production Economics, 2019, vol. 212, issue C, 227-235

Abstract: As an important dimension of firm performance, innovation performance has not been stressed adequately in the supply chain quality management (SCQM) literature. Furthermore, research on SCQM capabilities, a critical driver for SCQM, has been rather limited. To fill these research gaps, this paper investigates how SCQM capabilities and SCQM practices can impact a firm's innovation and operational performance and how they interact with each other. A conceptual framework is first proposed to describe their relationships, which are then analyzed using a structural equation model. To test this model, data are collected through surveying manufacturing enterprises in China. Our major empirical findings include the followings. First, SCQM practices have a direct positive effect on SCQM capacities and indirect positive effect on innovation performance. Hence, SCQM practices can improve innovation performance indirectly through SCQM capacities as a mediator. Second, SCQM capacities can significantly affect both operational performance and innovation performance. However, SCQM practices have no direct effect on operational performance. Third, innovation performance has a direct positive effect on operational performance. Overall, our findings reveal that building SCQM capabilities is an effective way to achieve high-level SCQM.

Keywords: Supply chain quality management practices; Supply chain quality management capabilities; Innovation performance; Operational performance; Manufacturing (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (16)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:proeco:v:212:y:2019:i:c:p:227-235

DOI: 10.1016/j.ijpe.2019.01.036

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