A framework for sustainable management of the platform service supply chain: An empirical study of the logistics sector in China

Yong Lin, Anlan Chen, Yanhai Yin, Qing Li, Qiaoni Zhu and Jing Luo

International Journal of Production Economics, 2021, vol. 235, issue C

Abstract: Platforms have become an effective means of innovation in the logistics sector. However, not all platform-based business models become a success. This research investigates how a platform strategy can lead to a sustainable managed platform service supply chain. Based on analysis of data collected within the logistics sectors in China, the research results propose a structural mapping of a platform service supply chain, which differs from the traditional service supply chain structure. This research develops a sustainable management framework for the platform service supply chain, including three key elements: mutual facilitation between platform and business ecosystem; strategic alignment among the structural elements; and a sustainable element including value co-creation, co-opetition and dynamic configuration. The paper also provides a summary of practical implications to guide practitioners in building a successful platform service supply chain and enacting effective management strategies.

Keywords: Platform; Service; Supply chain; Business ecosystem; Sustainable management (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (13)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:proeco:v:235:y:2021:i:c:s0925527321000888

DOI: 10.1016/j.ijpe.2021.108112

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