Developing a data breach protection capability framework in retailing

Mohammad Rajib Uddin, Shahriar Akter and Wai Jin Thomas Lee

International Journal of Production Economics, 2024, vol. 271, issue C

Abstract: Protecting data in retail operations is vital in the age of data-driven digital transformation. Businesses face a constant challenge from data breaches due to the unpredictable and dynamic nature of the threats. Although studies in the context of data breaches are gaining momentum, a unified approach to data breach prevention and responsive strategies are required to address the challenge. Drawing on the micro-foundations of dynamic capabilities theory, the study proposes a data breach protection framework for retail operations. The findings of the study highlight the dimensions and sub-dimensions of data breach protection capability using a systematic literature review and a thematic analysis. The outcome of this study can benefit retailers, customers, and society by understanding how to protect data in data-driven digital transformation.

Keywords: Data breach; Data breach protection capability; Retail operations; Systematic literature review; Thematic analysis; Data-driven digital transformation (search for similar items in EconPapers)
Date: 2024
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:proeco:v:271:y:2024:i:c:s0925527324000598

DOI: 10.1016/j.ijpe.2024.109202

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