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The frequency of end-user innovation: A re-estimation of extant findings

Nikolaus Franke, Florian Schirg and Kathrin Reinsberger

Research Policy, 2016, vol. 45, issue 8, 1684-1689

Abstract: Recent studies have found that large numbers of consumers innovate. In our study, we provide a re-estimation of the figures provided in the extant literature. We do so by conducting a study in which we apply two different methods of data collection: (1) telephone interviews, the method considered most valid in previous research, and (2) personal interviews, which involve much higher effort but induce better individual recollection. Using telephone interviews, we measured a user-innovator frequency of 10.8% in our sample. In stark contrast, personal follow-up interviews resulted in a frequency of 39.7%, indicating a considerable underestimation in extant research. We then used the correction factor generated to re-estimate findings on user innovation frequency in Finland, Japan, Korea, Sweden, the UK, and the USA. It appears that user innovation is indeed a mass phenomenon that should not be overlooked by policymakers or firms.

Keywords: User innovation frequency; Underestimation; Telephone vs. personal interviews; Re-estimation (search for similar items in EconPapers)
Date: 2016
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (16)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:respol:v:45:y:2016:i:8:p:1684-1689

DOI: 10.1016/j.respol.2016.04.012

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