Measuring the maturity of business intelligence in healthcare: Supporting the development of a roadmap toward precision medicine within ISMETT hospital

Luca Gastaldi, Astrid Pietrosi, Sina Lessanibahri, Marco Paparella, Antonio Scaccianoce, Giuseppe Provenzale, Mariano Corso and Bruno Gridelli

Technological Forecasting and Social Change, 2018, vol. 128, issue C, 84-103

Abstract: Business Intelligence (BI) has the potential to disrupt the processes through which healthcare services are offered. Despite this key role, most healthcare organizations fail in implementing or extending BI suites from the pilot niches in which these solutions are usually developed and tested to larger domains. In fact, healthcare practitioners lack comprehensive models that suggest the priorities to be followed for progressively developing a BI solution. This paper aims to start filling these gaps by developing a model through which: (i) to measure and increase the maturity of a BI solution within a healthcare organization; (ii) to enable extensive processes of benchmarking and continuous improvement.

Keywords: Healthcare; Business intelligence; Maturity model (search for similar items in EconPapers)
Date: 2018
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Citations: View citations in EconPapers (8)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:tefoso:v:128:y:2018:i:c:p:84-103

DOI: 10.1016/j.techfore.2017.10.023

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