The Internet of Things, dynamic data and information processing capabilities, and operational agility

Pervaiz Akhtar, Zaheer Khan, Shlomo Tarba and Uchitha Jayawickrama

Technological Forecasting and Social Change, 2018, vol. 136, issue C, 307-316

Abstract: Whilst there are promising links between the Internet of Things (IoTs), dynamic data and information processing capabilities (DDIPCs), and operational agility, scholars have not conducted enough empirical studies that offer convincing evidence for the use of the IoTs and relevant linkages. This study therefore examines the links between such constructs and provides managerial implications for contemporary data and information driven managers who adopt evidence-based decision making for better operational outcomes. The results obtained from structural equation modelling indicate that the use of the IoTs is the key determinant for operational agility and also plays a vital role in establishing DDIPCs that further reinforce it. Additionally, DDIPCs mediate the relationship between the use of the IoTs and operational agility. By persuasively building these links based on theoretical arguments and testing them by using a unique dataset, this study contributes to the deeper understanding of the mechanisms by which the use of the IoTs and DDIPCs strengthen operational agility.

Keywords: Internet of Things; Dynamic capabilities; Dynamic data and information processing; Operational agility; Data and knowledge intensive services (search for similar items in EconPapers)
Date: 2018
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (32)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:tefoso:v:136:y:2018:i:c:p:307-316

DOI: 10.1016/j.techfore.2017.04.023

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