Digital business models and ridesharing for value co-creation in healthcare: A multi-stakeholder ecosystem analysis

Francesco Schiavone, Daniela Mancini, Daniele Leone and Domenica Lavorato

Technological Forecasting and Social Change, 2021, vol. 166, issue C

Abstract: The current advancements in digital technologies offer new opportunities for designing and modelling digital business models. In many industries, particularly in healthcare, coordinating and managing relationships with different stakeholders are well-known problems that organizations regularly face. Despite the increasing theoretical and practical relevance of digital business models in healthcare, to date, there is a lack of specific research focused adequately on how value is created, delivered and captured for the various stakeholders in centrally mediated platforms within the healthcare ecosystem. By conducting an exploratory qualitative analysis, this study explores the case of Saluber, an Italian digital start-up offering ridesharing services for non-emergency medical transportation.

Keywords: Digital business model; Sharing economy; Ridesharing; Healthcare services; Multi-stakeholder ecosystems; Value co-creation (search for similar items in EconPapers)
Date: 2021
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Citations: View citations in EconPapers (18)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:tefoso:v:166:y:2021:i:c:s0040162521000792

DOI: 10.1016/j.techfore.2021.120647

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