Understanding the Mechanism Between IT Identity, IT Mindfulness and Mobile Health Technology Continuance Intention: An Extended Expectation Confirmation Model

Chuanhui Wu, Yusheng Zhou, Rui Wang, Shijing Huang and Qinjian Yuan

Technological Forecasting and Social Change, 2022, vol. 176, issue C

Abstract: Health outcomes realization is a long-term and unremitting process. As a result, continuous use benefits both mobile health (mHealth) technology vendors and mHealth users. The existing literature has illustrated that users’ perceptions of IT features, such as instrumental and emotional perceptions, will impact their continuance intention with mHealth technology. The present study argues, however, that consumers’ continuance intention of mHealth technology in a dynamic environment will also be driven by IT-specific traits enabled by IT in the process of user-IT interaction, which is critical as we gradually march toward the era of user-centered mHealth. Hence, this study diverged from the previous perspective and constructed an extended model by integrating IT-specific traits of two users with the expectation confirmation model (ECM), that is, IT identity and IT mindfulness. The empirical results revealed nomological links between users’ IT-specific traits and ECM constructs. Specifically, both IT identity and IT mindfulness were significantly associated with consumers’ continuance intention with mHealth technology, and a positive link between IT identity and IT mindfulness was also found. This study contributes to the growing knowledge of the continuous use of mHealth technology in trying to retain consumers and pursue long-term health outcomes.

Keywords: MHealth technology; IT identity; IT mindfulness; continuance intention; ECM (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (9)

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0040162521008805
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:tefoso:v:176:y:2022:i:c:s0040162521008805

DOI: 10.1016/j.techfore.2021.121449

Access Statistics for this article

Technological Forecasting and Social Change is currently edited by Fred Phillips

More articles in Technological Forecasting and Social Change from Elsevier
Bibliographic data for series maintained by Catherine Liu ().