Digital technology and business model innovation: A systematic literature review and future research agenda

Chiara Ancillai, Andrea Sabatini, Marco Gatti and Andrea Perna

Technological Forecasting and Social Change, 2023, vol. 188, issue C

Abstract: Digital technologies (e.g. Industry 4.0, Internet of Things, cloud computing, big data, blockchain, etc.), are profoundly affecting companies' activities and processes, thus leading to changes in firms' value creation, value delivery, and value capture mechanisms. Yet, despite significant investments in digital technologies and digital transformation, firms are struggling to yield the most out of them, thereby facing a digital paradox. This scenario has drawn the attention of academics and practitioners leading to a growing body of literature on the relationship between digital technology and business model innovation. Yet, the extant academic research in this area appears highly fragmented. Hence, this study conducts a systematic literature review to gather and synthesize the extant knowledge on this topic. The review identifies four main thematic areas, provides an interpretative framework, and suggests valuable future research directions within each thematic area. The article contributes to the theoretical and managerial discussion on digital-driven business model innovation.

Keywords: Digital technology; Digitalization; Digital transformation; Business model innovation; Business model change; Literature review (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (28)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:tefoso:v:188:y:2023:i:c:s0040162522008289

DOI: 10.1016/j.techfore.2022.122307

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