Awareness of network security and customer value – The company and customer perspective

Izabela Krawczyk-Sokołowska and Wiesława Caputa

Technological Forecasting and Social Change, 2023, vol. 190, issue C

Abstract: The COVID 19 pandemic, by forcing the need to establish and develop relationships via the network, has significantly accelerated the process of digital transformation. For most enterprises, this means the need to change their business model.

Keywords: Customer value; Digitization; Web potential; Customer potential; Online safety (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:eee:tefoso:v:190:y:2023:i:c:s0040162523001154

DOI: 10.1016/j.techfore.2023.122430

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