Close encounters with the virtual kind: Defining a human-virtual agent coexistence framework

Jbid Arsenyan, Agata Mirowska and Anke Piepenbrink

Technological Forecasting and Social Change, 2023, vol. 193, issue C

Abstract: Virtual agent research has evolved into a substantial body of work, albeit one with a fragmented structure and overlapping, and at times inconsistent, definitions and results. The current paper presents a computational literature review of 1865 academic journal publications and conference proceedings from 1995 to 2022 using Latent Dirichlet Allocation to understand the publication trends in the field, its intellectual structure, and how topics within virtual agent research have evolved and relate to each other. Our results point to a model of 16 topics as best representing the current state of the research landscape. We present descriptions of these topics, as well as topic dynamics and networks, in order to provide a clear picture of the current state of the field. We then organise these topics into a Human-Virtual Agent Coexistence Framework, identifying current trends and opportunities for future research.

Keywords: Virtual agent; Human-virtual agent coexistence framework; Computational literature review; Topic modelling (search for similar items in EconPapers)
Date: 2023
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Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:tefoso:v:193:y:2023:i:c:s0040162523003293

DOI: 10.1016/j.techfore.2023.122644

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