Analysis of user acceptance of information and communications technology for electrical safety inspection based on a choice experiment and hierarchical Bayesian model

Hwarang Lee and Yoonmo Koo

Technological Forecasting and Social Change, 2024, vol. 208, issue C

Abstract: The development of information and communications technology has resulted in changes in electrical safety inspection. Electrical safety inspectors plan to introduce smart devices that detect causes of extensive electrical fires in real time without problems of power disconnections and on-site visits. However, smart inspection is expected to encounter acceptance issues because users are unaccustomed to it and obligated to pay additional costs for device installation and data communications. This study aims to investigate smart inspection acceptance using survey data. A hierarchical Bayesian model is employed to explore the effects of users' characteristics on its acceptance. The respondents prefer attributes of smart inspection to those of the prevailing method of on-site inspection, excluding monthly inspection costs. They prefer more frequent and extensive inspections, and prefer to avoid power disconnections and physical interaction. Accordingly, the government should inform users that smart inspection is convenient and accurate. It is also attractive to users who wish to avoid on-site visits because of privacy issues. The acceptance rate can increase if the government reduces inspection costs using the existing smart devices and communications infrastructure, and offers real-time electrical safety information using smart phones and in-home displays.

Keywords: Electrical safety; Smart device acceptance; Information and communications technology; Internet of Things; Discrete choice model; Conjoint analysis (search for similar items in EconPapers)
Date: 2024
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0040162524004864
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:tefoso:v:208:y:2024:i:c:s0040162524004864

DOI: 10.1016/j.techfore.2024.123688

Access Statistics for this article

Technological Forecasting and Social Change is currently edited by Fred Phillips

More articles in Technological Forecasting and Social Change from Elsevier
Bibliographic data for series maintained by Catherine Liu ().