Servitization and product service system: A literature review on value creation

Huimin Li, Jing Zhao, Yongchao Cao, Limin Su, Zhichao Zhao and Yafei Zhang

Technological Forecasting and Social Change, 2024, vol. 208, issue C

Abstract: In recent years, the concept of servitization has been widely applied in the management of enterprises. However, changing customer demands and competitive pressures of the market have compelled enterprises to seek innovation. Simultaneously, in the context of the Industry 4.0 trend, the rapid development of digital technologies has led to an increasing number of studies on the integration of servitization and digitization. Therefore, this study, based on VOSviewer, Gephi, Scimago Graphica, and Histcite, analyzes the current state and development trends of research on servitization and product service system innovation from the perspective of value creation. Initially, basic statistical characteristics such as the influential author, geographical cooperation, and highly cited papers are presented by collecting relevant data from the Web of Science core collection database. Subsequently, this study explores the research hotspots and evolutionary trends in servitization and product service system innovation through keyword co-occurrence analysis and cluster analysis. Lastly, from a literature analysis perspective, the application of advanced technologies in servitization, digital servitization from an ecosystem perspective, and the innovative use of microservices architecture in product service systems are summarized and forecasted as research directions, providing theoretical guidance for future research in servitization.

Keywords: Servitization; Product service system; Scientometric analysis; Systematic review; Value creation (search for similar items in EconPapers)
Date: 2024
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0040162524005225
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:tefoso:v:208:y:2024:i:c:s0040162524005225

DOI: 10.1016/j.techfore.2024.123724

Access Statistics for this article

Technological Forecasting and Social Change is currently edited by Fred Phillips

More articles in Technological Forecasting and Social Change from Elsevier
Bibliographic data for series maintained by Catherine Liu ().