An integrated service-device-technology roadmap for smart city development

Jung Hoon Lee, Robert Phaal and Sang-Ho Lee

Technological Forecasting and Social Change, 2013, vol. 80, issue 2, 286-306

Abstract: Firms and other organizations use Technology Roadmapping (TRM) extensively as a framework for supporting research and development of future technologies and products that could sustain a competitive advantage. While the importance of technology strategy has received more attention in recent years, few research studies have examined how roadmapping processes are used to explore the potential convergence of products and services that may be developed in the future. The aim of this paper is to introduce an integrated roadmapping process for services, devices and technologies capable of implementing a smart city development R&D project in Korea. The paper applies a QFD (Quality Function Deployment) method to establish interconnections between services and devices, and between devices and technologies. The method is illustrated by a detailed case study, which shows how different types of roadmap can be coordinated with each other to produce a clear representation of the technological changes and uncertainties associated with the strategic planning of complex innovations.

Keywords: Integrated roadmapping process; Service and technology roadmap; Smart city planning and development; Quality function deployment (search for similar items in EconPapers)
Date: 2013
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Citations: View citations in EconPapers (80)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:tefoso:v:80:y:2013:i:2:p:286-306

DOI: 10.1016/j.techfore.2012.09.020

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