Municipal WiFi and interactive displays: Appropriation of new technologies in public urban spaces

Johanna Ylipulli, Tiina Suopajärvi, Timo Ojala, Vassilis Kostakos and Hannu Kukka

Technological Forecasting and Social Change, 2014, vol. 89, issue C, 145-160

Abstract: This study focuses on the appropriation process of two public computing infrastructures in the City of Oulu, Finland, a municipal WiFi network and large interactive displays. We analyze the adoption of these technologies in public urban places with a conceptual technology appropriation model involving three layers of factors contributing to the adoption or rejection of a technology. Quantitative data shows that while the use of the WiFi network has grown steadily, the use of the displays has been declining. Qualitative data obtained with ethnographic methods reveals that the adoption of the displays is hampered by their questionable utility and people's apprehension about interacting with the displays in a public social setting. Finally, we identify issues that designers should take into account when deploying these technologies in urban spaces in the future.

Keywords: Appropriation; Ubiquitous computing; Smart cities; Municipal WiFi; Public displays; Urban space; Public space (search for similar items in EconPapers)
Date: 2014
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (7)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:tefoso:v:89:y:2014:i:c:p:145-160

DOI: 10.1016/j.techfore.2013.08.037

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