Information-based taxi-passenger matching management in transportation hubs: A double-ended queuing perspective

Shang-Wu Wen, Tie-Qiao Tang, Jian Zhang, Meng-Xin Qin and Hai-Jun Huang

Transportation Research Part E: Logistics and Transportation Review, 2025, vol. 197, issue C

Abstract: To alleviate the imbalance between taxi supply and demand at transportation hubs, this paper proposes a double-ended queuing system to explore the taxi-passenger match mechanisms. Based on Markov theory, we construct a queuing model framework that incorporates different information visibility: unobservable (nothing provided), partially observable (expected waiting time provided), and fully observable (real-time waiting time provided). The dynamic evolution, release scenarios, and queuing optimization potential under each case are in detail explored. In the unobservable case, we analyze the birth-death process of the queuing system. In the other two cases, we derive the equilibrium strategies under varying conditions and study the impacts and applicability of information. Additionally, we propose socially optimal strategies to study the potential and directions for optimization. Finally, we carry out some case studies to validate the above results. The results show that partially observable information helps balance arrivals at both ends and enhances social welfare while leaving a small optimization margin. It is recommended to provide expected waiting time if the capacity is higher on the side with higher arrival rates, while full observable information can enhance social welfare and leave greater room for optimization. However, it is recommended to provide real-time waiting time when demand is high or when the capacity on the side with lower arrival rates is limited.

Keywords: Transportation hub; Taxi-passenger match; Double-ended queuing system; Information impact; Equilibrium strategy (search for similar items in EconPapers)
Date: 2025
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S1366554525001371
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:transe:v:197:y:2025:i:c:s1366554525001371

Ordering information: This journal article can be ordered from
http://www.elsevier.com/wps/find/journaldescription.cws_home/600244/bibliographic
http://www.elsevier. ... 600244/bibliographic

DOI: 10.1016/j.tre.2025.104096

Access Statistics for this article

Transportation Research Part E: Logistics and Transportation Review is currently edited by W. Talley

More articles in Transportation Research Part E: Logistics and Transportation Review from Elsevier
Bibliographic data for series maintained by Catherine Liu ().