Client Satisfaction in Service Organizations: The Case of an Accounting Firm
Sita C. Amba‐Rao and
Jatinder N.D. Gupta
American Journal of Business, 1994, vol. 9, issue 2, 47-54
Abstract:
Keywords: Client satisfaction, Service organizations, Business practise
Date: 1994
References: Add references at CitEc
Citations:
Downloads: (external link)
https://www.emerald.com/insight/content/doi/10.110 ... d&utm_campaign=repec (text/html)
https://www.emerald.com/insight/content/doi/10.110 ... d&utm_campaign=repec (application/pdf)
Access to full text is restricted to subscribers
Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
HTML/Text
Persistent link: https://EconPapers.repec.org/RePEc:eme:ajbpps:19355181199400013
DOI: 10.1108/19355181199400013
Access Statistics for this article
American Journal of Business is currently edited by Dr David Burnie
More articles in American Journal of Business from Emerald Group Publishing Limited
Bibliographic data for series maintained by Emerald Support ().