A Framework for Service Management of Information Systems

Gary M. Kern

American Journal of Business, 1998, vol. 13, issue 1, 49-58

Abstract: Keywords: Management information systems, MIS, Service management, Customer service

Date: 1998
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Persistent link: https://EconPapers.repec.org/RePEc:eme:ajbpps:19355181199800005

DOI: 10.1108/19355181199800005

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