Quality Management Practices in Manufacturing and Service Corporations: How are they Different?

Chalres R Gowen and William J. Tallon

American Journal of Business, 1999, vol. 14, issue 1, 33-40

Abstract: Keywords: Quality management, Service corporations, Manufacturing, Competitive advantage, Quality management systems

Date: 1999
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Persistent link: https://EconPapers.repec.org/RePEc:eme:ajbpps:19355181199900003

DOI: 10.1108/19355181199900003

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