On the relationship between procedural justice and organizational citizenship behavior: a test of mediation and moderation effects

Phan Dinh Nguyen and Lobel Trong Thuy Tran

Evidence-based HRM, 2022, vol. 10, issue 4, 423-438

Abstract: Purpose - This study conceptualizes job engagement and satisfaction as a crucial mediating mechanism in the relationship between procedural justice and citizenship behavior at individual level (OCB) under the boundary conditions of perceived supervisor support (PSS) and rewards and recognition (RR). Design/methodology/approach - The survey data were obtained from two periods of time. To reduce the potential bias, the authors approached respondents from different business units and measured RR and OCB from different points of time. The authors assessed the path significance at 95% bias-corrected confidence interval or more by the PLS algorithm and bootstrapping statistics. Findings - Using an import-export company data, this study substantiates a positive effect of the proposed mediational mechanism of job engagement and satisfaction. In addition, the authors substantiate moderating roles of PSS and RR in the relationships between procedural justice and job satisfaction and, between job engagement and OCB, respectively. Originality/value - This study is an important extension in enhancing the procedural justice and OCB relationship. The results do not only underscore the contributions of job engagement and satisfaction as vital mediators to the assumed relationship but also lend support to the inclusion of the moderating effects of PSS and RR.

Keywords: Procedural justice; Job engagement and satisfaction; Organizational citizenship behavior; Perceived supervisor support; Rewards and recognition (search for similar items in EconPapers)
Date: 2022
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.emerald.com/insight/content/doi/10.110 ... d&utm_campaign=repec (text/html)
https://www.emerald.com/insight/content/doi/10.110 ... d&utm_campaign=repec (application/pdf)
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eme:ebhrmp:ebhrm-05-2021-0107

DOI: 10.1108/EBHRM-05-2021-0107

Access Statistics for this article

Evidence-based HRM is currently edited by Prof Thomas Lange

More articles in Evidence-based HRM from Emerald Group Publishing Limited
Bibliographic data for series maintained by Emerald Support ().