Workers' well-being and job performance in the context of COVID-19: a sector-specific approach

Maude Boulet and Annick Parent-Lamarche

Evidence-based HRM, 2022, vol. 11, issue 3, 377-394

Abstract: Purpose - The main objective of this study is to scrutinize the relationship between workers' well-being and job performance across sectors during the first lockdown. The authors also aim to examine the indirect effects of satisfaction with work-life balance, reopening of schools after closure, workload and teleworking on performance through well-being. Design/methodology/approach - The authors used a sample of 447 Canadian workers collected online during the first lockdown to perform a series of structural equation models. Findings - The results show that workers' well-being increases job performance and satisfaction with work-life balance has a positive indirect effect on job performance through well-being in all sectors. This finding suggests that workers' well-being mediates the relationship between satisfaction with work-life balance and performance. However, the reopening of schools, increased workload and teleworking do not have universal effects across sectors. Practical implications - All organizations should implement human resources (HR) practices that promote workers' well-being and family-friendly workplaces, especially during the pandemic. Conversely, teleworking has a sector-specific effect that must be considered when implemented. Originality/value - This study stands out by strengthening the bridge between workers' well-being and job performance. The effects of well-being and satisfaction with work-life balance on job performance are universal, while the impact of reopening of schools, increased workload and teleworking are sector-specific.

Keywords: Well-being; Job performance; Public sector; Private sector; COVID-19 (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:eme:ebhrmp:ebhrm-07-2021-0139

DOI: 10.1108/EBHRM-07-2021-0139

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