Do workplace digitalisation and group diversity matter in linking innovative culture to employee engagement?

Lai Wan Hooi and Ai Joo Chan

Evidence-based HRM, 2024, vol. 13, issue 2, 214-229

Abstract: Purpose - Drawing on the Job Demands-Resource (JD-R) model, this paper examines innovative culture as the antecedent to employee engagement (EE), taking workplace digitalisation as the mediator and group diversity as the moderator on the workplace digitalisation–EE relationship. Design/methodology/approach - The research model is tested using structural equation modelling, based on 256 online survey data representing the management-level executives of Selangor/Kuala Lumpur-based Malaysian companies. Findings - Our findings support that innovative culture directly affects EE and indirectly through workplace digitalisation. Besides, group diversity moderates the workplace digitalisation–EE relationship. Practical implications - The findings suggest that organisations can enhance EE in a diversity-oriented digital setting by cultivating an innovative culture to facilitate employees’ perception and acceptance of workplace digitalisation. Originality/value - Our findings enrich the interdisciplinary literature on how innovative culture, employees’ perception and acceptance of workplace digitalisation and group diversity intersect in reshaping EE.

Keywords: Innovative culture; Workplace digitalisation; Employee engagement; Group diversity (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:eme:ebhrmp:ebhrm-07-2023-0184

DOI: 10.1108/EBHRM-07-2023-0184

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