The dynamics of crisis home office and employee engagement

Lai Wan Hooi

Evidence-based HRM, 2024, vol. 13, issue 3, 484-500

Abstract: Purpose - Drawing on the JD-R theory, this study investigates the effect of working from home on employee engagement and work-life balance considering work-life balance as the mediator in the working from home-employee engagement relationship and altruism as the moderator in the work-life balance-employee engagement relationship. Design/methodology/approach - An online questionnaire using the snowball sampling approach was employed to collect data from 350 professional-level employees working from home due to the COVID-19 outbreak. Hypotheses were tested using structural equation modeling. Findings - The findings indicate that work-life balance significantly affects employee engagement and confirm the moderating role of altruism in the relationship between work-life balance and employee engagement. However, work-life balance does not mediate the relationship between working from home and employee engagement. Originality/value - These findings advanced JD-R theory in human resource management by focusing on a more humanistic and compassionate approach towards managing employees, particularly in the remote working context during turbulent times.

Keywords: Altruism; Employee engagement; Job demands-resources model; Taiwan; Working from home; Work-life balance (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:eme:ebhrmp:ebhrm-08-2023-0225

DOI: 10.1108/EBHRM-08-2023-0225

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