Analyzing the connectedness between psychological contract, burnout and work engagement using a serial mediation model

Antara Banerjee and Aradhna Malik

Evidence-based HRM, 2024, vol. 13, issue 5, 816-831

Abstract: PurposeThis paper aimed to examine the serial mediating effect of psychological contract violation (PCV) and burnout in the relationship between psychological contract breach (PCB) and work engagement. Also, the role of PCV as a mediator was tested in the relationship between PCB and work engagement.Design/methodology/approachData were collected from 536 employees working in various organizations of the manufacturing, consulting, banking, healthcare and mining sectors situated across India using time-lagged surveys. The analysis was carried out using IBM SPSS Statistics Version 22 and IBM SPSS Amos Version 24 software.FindingsWe found positive relationships between PCB and PCV, and PCV and burnout; negative relationships between PCB and work engagement, PCV and work engagement, and burnout and work engagement. PCV partially mediated the relationship between PCB and work engagement. PCV and burnout serially mediated the relationship between PCB and work engagement.Originality/valueThe study tested the effect of PCV generated due to PCB on burnout and work engagement. Also, the study embarks on a unique concept of testing a serial mediating effect of PCV and burnout in the relationship between PCB and work engagement. Furthermore, we tested the mediating effect of PCV in the relationship between PCB and work engagement. Managerial implications for preventing PCB, PCV and burnout are discussed in the article.

Keywords: Psychological contract breach; Psychological contract violation; Burnout; Work engagement (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:eme:ebhrmp:ebhrm-12-2023-0351

DOI: 10.1108/EBHRM-12-2023-0351

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