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The role of transformational leadership in citizenship behavior

Eun-Jee Kim and Sunyoung Park

International Journal of Manpower, 2019, vol. 40, issue 7, 1347-1360

Abstract: Purpose - The purpose of this paper is to examine the relationships among transformational leadership, organizational learning, interpersonal trust and organizational citizenship behavior (OCB). Design/methodology/approach - The authors collected data from the manufacturing sector in South Korea. A total of 208 responses were analyzed by employing the structural equation modeling method. Findings - The findings showed that transformational leadership directly affected organizational learning, interpersonal trust and OCB; interpersonal trust positively and significantly influenced organizational learning and OCB; organizational learning had direct and significant effects on OCB; and organizational learning mediated the relationship between transformational leadership and OCB. Research limitations/implications - This study highlights the value of empirically establishing how employee citizenship behaviors are affected by transformational leadership as an integrative construct bringing together organizational learning and trust. Originality/value - The study intends to encourage future research by assessing whether organizational learning and interpersonal trust mediates the link between leaders’ behavior and employees’ behavior.

Keywords: Organizational learning; Organizational citizenship behaviour (OCB); Transformational leadership; Interpersonal trust (search for similar items in EconPapers)
Date: 2019
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Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:eme:ijmpps:ijm-12-2018-0413

DOI: 10.1108/IJM-12-2018-0413

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