Unlocking the power of employee word-of-mouth to recruit young talent within university settings

Sofia Α. Panagiotidou and Dimitrios Mihail

International Journal of Manpower, 2024, vol. 45, issue 9, 1701-1719

Abstract: Purpose - Our study, based on signaling and social identity theories, explores how companies develop employer brand strategies through university partnerships and employee-centered practices. We also identify key factors that encourage employees to share positive word-of-mouth, enhancing the company’s appeal to potential and current talents. Design/methodology/approach - Using Partial Least Squares Structural Equation Modeling, we analyzed a sample of 687 employees from various industries in Greece. Findings - In our research, we highlight the role of employees' affective commitment in generating positive word-of-mouth recommendations for their company, as a desirable employment destination through interactions within their alma mater universities. This commitment, tied to their understanding of the company’s employer brand and their perceptions of its pre-recruitment practices, fosters a positive employer image among potential candidates. Our study confirms that leveraging employees as brand ambassadors enhances a company’s appeal to younger generations. Practical implications - Companies should prioritize cultivating employees' affective commitment and facilitate interactions between employees and young candidates at their alma mater universities. It is crucial to ensure that employees understand the company’s employer brand both during their experience as candidates and as employees. By understanding the factors influencing employees' willingness to act as brand ambassadors, organizations can strengthen their employer image and attract younger candidates. Originality/value - Our findings enhance the understanding of employee word-of-mouth dynamics, offering insights to improve pre-recruitment HR practices aimed at attracting students and recent graduates. By emphasizing employees' perceptions and actions regarding their social interactions at alma mater universities and their employer brand awareness, we can add value to employee-centric pre-recruitment strategies. Designed and implemented by employers, these strategies aim to attract emerging talent through universities.

Keywords: Employer attractiveness; Employee affective commitment; Employee word-of-mouth (WOM); Pre-recruitment employer branding strategy (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:eme:ijmpps:ijm-12-2023-0721

DOI: 10.1108/IJM-12-2023-0721

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