The Role of Feedforward Control System in Improving SMEs\' Performance

Dahnil Anzar Simanjuntak

European Research Studies Journal, 2018, vol. XXI, issue 3, 378-390

Abstract: The purpose of this study is to investigate the effect of Management Control System process on outcomes in the SME industry. Based on resource-based observation of the firm, emphasis capability can improve competitive advantage. Respondents in this study were managers from SMEs in the Banten Province. Data collection was done by giving a questionnaire directly to 150 SME Managers. This study found that the feedforward control is the part of the management control system and has a strong influence on performance. Besides, this research also found that feedforward control systems can increase creativity and cost cutting. Other findings from this study revealed the importance of a proactive attitude of SME managers to survive in the financial crisis.

Keywords: Management control system; cost cutting; SMEs. (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:ers:journl:v:xxi:y:2018:i:3:p:378-390

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