Impact of Information and Communication Technologies on the Tourism Sector

Iwona Bak, Emilia Barej-Kaczmarek and Piotr Sulikowski

European Research Studies Journal, 2022, vol. XXV, issue 3, 595-606

Abstract: Purpose: The article aims to assess the impact of information and communication technologies on the operation of the tourism sector. Design / Methodology / Approach: The research methodology was based on the application of the desk research method, involving the verification of data obtained from publicly available found sources (professional literature, Internet, web research). Findings: The continuous development of information and communication technologies over the past decade has radically changed tourism. ICT technologies offer a broad spectrum of solutions affecting the entire tourism industry, including travel, transportation, leisure, and hospitality, and increase the efficiency of economic processes in the tourism sector. Practical Implications: The article contains valuable information that can serve as source material and a reference for further research related to the development of the tourism sector. Originality/value: This article contributes to recent European and global academic discussions on the competitiveness of ICT and its importance in the tourism sector.

Keywords: ICT; tourism sector; selected technologies. (search for similar items in EconPapers)
JEL-codes: C38 O33 Z32 (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:ers:journl:v:xxv:y:2022:i:3:p:595-606

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