Social Capital's Role in Organizations Functioning in the Generation Z Era

Elzbieta M. Kacperska, Joanna Stefanczyk, Czeslawa Christowa and Marek Ciekanowski

European Research Studies Journal, 2024, vol. XXVII, issue 3, 1159-1179

Abstract: Purpose: The aim of the article was to understand the role of social capital in the functioning of contemporary organizations from the perspective of Generation Z. Design/Methodology/Approach: The research was exploratory in nature. The study used the diagnostic survey method, survey technique and survey questionnaire tool. The study was conducted using the CAWI (Computer Assisted Web Interviewing) method. The sample included 229 respondents. Findings: Generation Z representatives value trust in the organization, however, in their first jobs, only a few feel the ability to rely on others or receive support within the organization. This may be due to the short-term employment relationship. However, the young generation is convinced that trust, positive relationships and reliable cooperation are important for the success of the organization. Despite their short experience on the labor market, most Generation Z representatives have already experienced a number of mechanisms supporting the building of relationships between members of the organization. Practical Implications: The results of the study provide valuable information for potential employers hiring Generation Z employees in both the private, public and non-governmental sectors. Understanding the approach of the young generation to social capital and its components may influence the strategies of organizations that employ or plan to engage Generation Z representatives in their activities. Originality/Value: Social capital is based on values such as trust, mutual understanding, positive relationships and reliable cooperation. Generation Z, as currently entering the job market, has its own feelings about the essence of the above values in the functioning of organizations in which young people are or will work. The originality of the study is the assessment of social capital from the perspective of the young generation, which does not yet have a long experience on the job market, and which is a generation with different expectations, which makes them a unique research group.

Keywords: Social capital; generation Z; trust; organizations; building relationships. (search for similar items in EconPapers)
JEL-codes: J24 M50 (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:ers:journl:v:xxvii:y:2024:i:3:p:1159-1179

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