Il Quality Management per il talento e la creativit?

Cristina Mele and Maria Colurcio

MERCATI & COMPETITIVIT?, 2008, vol. 2008/2, issue 2, 17-44

Abstract: Quality Management to Develop Talent and Creativity Firm?s competitiveness has a primary source in its intellectual capital: People are the most valuable firm?s resource, as they activate learning processes and value generation processes. The work analyses the relationship among quality management, talent management and creativity. We affirm the need to develop a systemic approach to talent management, arising from a clear strategy in order to empower employees and to improve their capabilities and creativity. In this perspective quality management is seen as a managerial model to individual development and to firm?s competences improvement. The article addresses quality management practices aimed at developing creativity and talent at individual and team level. Keywords: Quality management, talent, creativity, individual, human resource

Date: 2008
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