Innovation and new business models in tourism

Marcella De Filippo, Delio Colangelo and Luca Farnia

RIVISTA DI STUDI SULLA SOSTENIBILITA', 2017, vol. VII, issue 1, 149-168

Abstract: The tourism sector is constantly evolving and the market demands rapid changes and updates of the tourism industry. In recent decades, hypercompetition of the economic scenario has entailed the maturity of many businesses, attributing a central role to innovative processes and their dissemination in the economy of company management. At the same time, it has defined the need of monitoring the application of innovations, in order to control and improve the performance of companies and destinations. This study aims to analyze and define innovation in the tourism sector. Re-search actions included, on the one hand, indepth interviews with experts, identifying innovation in terms of process and product, digitalization and sustainability policies and, on the other hand, evaluating the interaction between these factors, in terms of substitutability and complementarity in management scenarios, in order to identify which one is essential to be competitive in the global scenario. The Fuzzy method and Choquet?s integral were used to aggregate the opinions of experts in a single "representative" preference. This method allows not only to evaluate the relative importance of each pillar, but also and especially, the level of interaction, or element complementarity and substitutability, between pairs of factors.

Keywords: Innovazione; modelli di business; fuzzy; turismo; sviluppo locale; economia. (search for similar items in EconPapers)
Date: 2017
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.francoangeli.it/riviste/Scheda_Rivista. ... 616&Tipo=ArticoloPDF (text/html)
Single articles can be downloaded buying download credits, for info: https://www.francoangeli.it/DownloadCredit

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:fan:rissri:v:html10.3280/riss2017-001010

Ordering information: This journal article can be ordered from
http://www.francoang ... o.aspx?IDRivista=168

Access Statistics for this article

RIVISTA DI STUDI SULLA SOSTENIBILITA' is currently edited by FrancoAngeli

More articles in RIVISTA DI STUDI SULLA SOSTENIBILITA' from FrancoAngeli Editore
Bibliographic data for series maintained by Stefania Rosato ().