Deviant Employee Behaviors and Psychological Well-Being According to Human Resources Employees in Hospitality Business

Aydın ÇİVÄ°LÄ°DAÄž, Åžerife Durmaz and Kardelen Devrim Dorukã–z

Fiscaoeconomia, 2023, issue 3

Abstract: This study aims to examine the employees' deviant behaviors and psychological well-being in terms of human resources (HR) employees in the hospitality industry. Both quantitative and qualitative methods were used in the research. The deviant behavior scale was used for quantitative data. Semi-structured interview forms were created by the researchers to collect qualitative data. While 12 HR employees voluntarily participated in the qualitative part of the research, 207 HR employees participated in the quantitative part. According to the research result, HR employees expressed the most theft-deviant behavior among employee behaviors. He stated that the main reason for deviant employee behavior is personality problems and that employees should be trained to prevent deviant employee behavior. To improve the well-being of the employees, it was understood that the birthday celebrations and the selection of the personnel of the month activities were carried out the most. When the deviant behavior scores of HR employees and the opinions of HR employees are examined, both quantitative and qualitative findings reveal that there is a significant relationship among employees who are more inclined to fight with deviant behavior.

Keywords: Human resources worker; deviant worker behavior; well being. (search for similar items in EconPapers)
JEL-codes: B41 I31 L60 M12 (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:fis:journl:230325

DOI: 10.25295/fsecon.1336885

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