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Forecasting Demand during COVID-The Case of Wayfair

Alexei Alexandrov, Philip Brooks, I-Chen Lee and George Monokroussos

Foresight: The International Journal of Applied Forecasting, 2021, issue 62, 8-13

Abstract: Wayfair, an e-commerce company, is one of the largest online destinations for home-goods shopping (wayfair.com). Faced, as most companies have been, with the challenges wrought by the COVID pandemic, Wayfair implemented a fundamental revamping of its demand-forecasting approach. In this article, the team that engineered this transformation describes their undertaking and its resulting performance. Copyright International Institute of Forecasters, 2021

Date: 2021
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